Terms & Conditions
and Privacy Notice

1. Website use & service agreements

This website is operated by Richard Bronson under the consulting brand Richard Bronson Consulting, based in San Antonio, Texas (“Consultant,” “I,” or “me”). It describes healthcare technology, AWS architecture, and AWS engineering consulting services. These terms explain the conditions offered for website use; their enforceability depends on applicable law and valid agreement.

Browsing, emailing, or requesting a proposal does not establish a consulting engagement, authorize system access, create a fiduciary relationship, or obligate either party to proceed. Paid services require a separately executed agreement identifying the contracting parties, statement of work, fees, deliverables, responsibilities, and acceptance criteria. That agreement controls service-related matters where it conflicts with this page. This page is not a substitute for a consulting agreement, confidentiality agreement, data processing agreement, or business associate agreement.

2. Permitted use & intellectual property

You may view this website and download its materials for evaluating services and for internal business discussion. You may not republish, sell, misrepresent authorship, or use the content to imply an endorsement without written permission. Website content and original graphics are owned by or licensed to the Consultant; third-party names and marks belong to their respective owners. Some promotional images are AI-generated illustrations and do not portray actual clients, personnel, facilities, or completed engagements.

Do not misuse the website, interfere with its availability, distribute malware, impersonate others, or attempt unauthorized access. Only access systems you are authorized to use. Links or references to third-party products do not imply sponsorship, partnership, or responsibility for their services.

3. Service scope, outcomes & professional advice

Services are limited to the scope agreed in writing. Changes, additional deliverables, ongoing monitoring, incident response, production support, and third-party work require written agreement where they are outside that scope. No availability level, response time, cost saving, revenue increase, migration outcome, cybersecurity result, or regulatory certification is guaranteed by this website.

Website information is general and may become outdated. Technology consulting is not medical, legal, tax, accounting, investment, or insurance advice. Clients remain responsible for business decisions, clinical decisions, regulatory obligations, and approvals. Compliance assistance does not itself certify compliance or transfer a client’s legal obligations.

4. Fees, payment & financial responsibilities

Proposals and estimates are subject to written scope, assumptions, availability, and agreed validity periods. Payment schedules, deposits, milestone billing, taxes, reimbursable expenses, cancellation terms, refunds, late-payment remedies, and any suspension rights must be stated in the executed engagement agreement. This website does not collect payments or establish automatic charges.

Unless expressly included in the agreement, clients are responsible for their cloud usage, software subscriptions, licenses, vendor fees, and other approved third-party expenses. Cloud estimates are planning estimates rather than guaranteed bills. Changes in usage, architecture, pricing, or requirements can change costs. Budget alerts do not necessarily stop spending.

Any commitment to incur costs or change production systems requires the authorization agreed for that engagement. Confirm unexpected changes to payment instructions through a previously verified contact method before sending funds. Never send card numbers, bank credentials, or passwords through a general inquiry.

5. Client responsibilities & system access

Clients must provide accurate requirements, lawful access, necessary permissions, timely decisions, and suitably licensed materials. Clients should maintain tested backups, recovery plans, change approvals, and business continuity arrangements. Responsibilities for executing backups, migration validation, rollback, and production changes must be expressly assigned in the engagement agreement.

Access should be limited to what the project requires, use individually assigned permissions where practical, and be revoked when no longer needed. Client accounts and data remain under client ownership and control, subject to the executed agreement. Deliverable ownership, licenses to reusable tools, and rights in pre-existing materials must also be addressed in that agreement.

6. Warranty disclaimer & limitation of liability

These website limits do not set liability limits for paid consulting work. Service warranties, liability caps, exclusions, allocation of third-party claims, insurance requirements, and confidentiality or data-protection remedies must be separately negotiated in the signed engagement agreement. No provision excludes liability or waives a remedy that cannot lawfully be excluded, including non-waivable statutory rights. Fraud, willful misconduct, and gross negligence are not excluded by these website limitations.

7. Privacy notice: website inquiries

Information you provide. Contact links open your email application. If you email, the Consultant receives your email address, the contact and business information you include, your message, and any attachments. Provide only the information needed to discuss the project.

Website technology. The supplied website code has no contact submission form, checkout, advertising trackers, analytics scripts, or application cookies. Hosting, security, and email providers may process technical information such as IP addresses, request logs, browser details, timestamps, or authentication information to operate their services. The private hosted preview may require a platform login; platform account information is governed by the platform’s own privacy terms. Hosting configuration and provider practices can differ from the website code.

Purpose and disclosure. Inquiry information is used to respond, evaluate potential work, prepare proposals, administer engagements, protect systems, and meet legal obligations. It is not sold or used for targeted advertising by the Consultant. Information may be handled by service providers as needed for hosting, email, security, administration, or delivery under appropriate confidentiality arrangements; disclosed when legally required; or used to establish or defend legal claims. No public use of client names, testimonials, or confidential project details is authorized by an inquiry alone.

Retention and requests. Information is retained only as reasonably necessary for the inquiry or engagement, contractual obligations, legal recordkeeping, and dispute resolution. Project-specific retention, return, deletion, and backup handling should be defined in the engagement agreement. Email richard.bronson@bronsonllc.com to request access, correction, or deletion, or to raise a privacy concern. Requests will be handled subject to applicable law, identity verification, and legitimate retention requirements; applicable appeal rights remain available. Privacy rights vary by jurisdiction, and this notice does not limit mandatory rights.

8. Customer data, confidentiality & sensitive information

Do not send protected health information, patient records, Social Security numbers, payment data, production credentials, or confidential datasets through general email inquiries. Arrange an approved secure transfer method before sharing sensitive material.

Before a project involves access to regulated or confidential data, the parties must establish the applicable written confidentiality and data-processing terms, approved access and storage arrangements, security responsibilities, incident reporting, subcontractor controls, and retention or deletion requirements. Where HIPAA requires a business associate agreement, that agreement must be executed before the relevant access or disclosure. This website notice does not replace it.

Use of client confidential data in AI services requires prior written authorization and agreed safeguards for the relevant tools, permitted uses, and provider data handling. Client confidential material is not authorized for public examples or general model training by these website terms.

Reasonable, risk-appropriate safeguards are required for information handled during engagements, but no system can be represented as risk-free. Applicable security and breach-notification duties remain in force. Suspected unauthorized disclosure should be reported promptly to the contact address below.

9. Governing law, updates & contact

Subject to applicable mandatory law and a valid agreement to these terms, website-use disputes are governed by Texas law, without its conflict-of-law rules, and brought in a court with jurisdiction in Bexar County, Texas. Paid engagements may provide their own governing law and dispute procedures. Nothing here restricts legally protected complaints to regulators or mandatory consumer rights.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. Updates will be posted with a revised date and do not retroactively change executed agreements. Material changes to data practices will be communicated as required by applicable law. Any acceptance required by law must be obtained through an appropriate process.

Policy and service contact: Richard Bronson Consulting, San Antonio, Texas. richard.bronson@bronsonllc.com.